Your privacy is our top priority. Here's exactly what we collect — and what we never do.
IvacyVPN Official ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and applications. Our core commitment is simple: we operate under a strict no-log policy and never track or store your online activity.
When you create an account, we collect your email address and payment information (processed securely by our third-party payment processors). If you contact support, we collect the information you provide in your message.
We may collect limited technical information such as app version, operating system type, and aggregated, anonymized diagnostic data to help us improve performance and fix bugs. This information cannot be used to identify you individually or linked to your VPN activity.
We use the limited information we collect to: provide and maintain the VPN service; process subscription payments and manage your account; respond to support requests; and send important service announcements (such as planned maintenance or security updates). We do not use your information for advertising or profiling.
Our website uses essential cookies required for basic functionality, such as remembering your language preference and keeping you logged in. We do not use third-party advertising cookies or cross-site tracking technologies. You can control cookie preferences through your browser settings.
We implement industry-standard security measures, including 256-bit AES encryption for all VPN traffic, secure HTTPS connections for our website, and strict access controls limiting who can access account information. Payment data is handled exclusively by PCI-DSS compliant payment processors and is never stored on our servers.
Account information (such as your email address) is retained for as long as your account is active. If you delete your account, this information is permanently removed from our systems within 30 days, except where retention is required to comply with legal obligations.
As a global service, limited account data may be processed in countries other than your own. Wherever your data is processed, we apply the same privacy protections described in this policy, regardless of jurisdiction.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us using the details on our Contact page.
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Our website and app may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your information, please reach out via our Contact page. We're happy to help.
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